Warranty & Support

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Price Match Guarantee

If you find a competitor that has a lower price, we may match their price! We will review it on a case-by-case basis, and only approve if the components are equal. Click here to Get Started.

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Meteor PC Family

At Meteor PC, we make you feel like family. You won’t be dealing with anonymous overseas agents that don’t know you or what your system specs are. Our dedicated team consists of knowledgeable veterans with years of PC building experience.

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Lifetime PC Upgrades

One of the many benefits of a desktop computer is the ability to upgrade anything! Meteor PC provides labor free work for the life of your custom built gaming or professional workstation PC.

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Have A PC Problem?

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METEOR PC WARRANTY

LIMITED WARRANTY DETAILS

Meteor PC warrants to the original purchaser that any hardware part of the computer system, excluding accessories (display monitor, keyboard, mouse, software, operating system, documentation, etc.) will be free of defects in workmanship and materials for the period the warranty included with the purchase from the date of delivery to Customer.

During the warranty period, Meteor PC will repair or replace, at its sole discretion, the defective computer system, for defects specified by you, free of charge for labor and/or parts depending on your warranty period. Parts may not be the same but will be equivalent parts. Meteor PC will cover shipping costs back and forth and replace the part(s) within the first 60 days of receiving your computer system. After 60 days you will be held liable for shipping costs to Meteor PC and return shipping back to you.

Excluded from this warranty is any damage caused during shipment (except the shipment to the original purchaser) and any damage caused by: impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster; unauthorized modifications, attachments or peripherals, improper use, environment, installation or electrical supply; improper maintenance; any other misuse, abuse, or mishandling. Meteor PC’s sole liability, under this warranty, for failure to repair or replace the hardware system after a reasonable number of attempts is limited to replacement or, at Meteor PC’s sole discretion, refund of the original purchase price.

The above constitutes purchaser’s exclusive remedies for breach of warranty. Meteor PC shall, under no circumstances, be liable for any other damages, including but not limited to special, incidental, consequential and other similar claims whether based upon breach of contract, breach of warranty, negligence, or strict liability, or any other similar theories. Damages excluded include but are not limited to: loss of profit, loss of revenue, loss of data or software, loss of use of the hardware system, loss of use of related equipment, cost of substitute or replacement equipment, “down-time”, purchaser’s time, injury to property, and all claims of third parties.

Except as expressly stated herein, Meteor PC makes no representations or warranties, either express or implied, of any kind with respect to products sold by Meteor PC. Except as expressly stated herein, Meteor PC. Expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, any implied warranty of merchant ability and fitness for a particular purpose.

Return Policy And 30-day Money Back Guarantee

Meteor PC offers a 30-day money back guarantee on all hardware, accessories, peripherals and unopened software still in its original sealed packaging. International taxes/duties, shipping and handling fees are not refundable. A fifteen percent (15%) restocking fee will be deducted from your refund. To return merchandise, you must obtain a Return Materials Authorization number. Please contact the Meteor PC service team and provide them with the invoice number and serial number(s) of the merchandise you wish to return. You must ship the merchandise within five (5) business days of receiving your RMA number. Moreover, you must also return the merchandise to Meteor PC in its/their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. The refund will be processed within five (5) business days after shipment has been received and inspected by Meteor PC.

Limitation of Liability

Meteor PC does not accept liability beyond the remedies set forth herein, including any liability for products not being available for use, for corrupted or lost data/software. Meteor PC will not be liable for lost profits, loss of business or other special, indirect or punitive damages, even if informed of the possibility of such damages, or for any claim by a third party. You agree that for any liability related to the purchase of products or services, Meteor PC is not responsible for any amount of damages above the original dollar amount you paid for the purchase.

Not for Resale

You agree that you are buying Meteor PC products for your own use and not for resale. This restriction does not apply if you are a reseller who has met Meteor PC’s requirements for resale and have provided all written documentation before time of purchase.

Shipping and Risk

Loss or damage that occurs during shipping by a carrier used by Meteor PC is Meteor PC’s responsibility. Loss or damage that occurs during shipping by a carrier used by you is your responsibility. You must notify Meteor PC of damaged or missing items from your order within five (5) business days after you receive your product. Shipping dates are estimates.

Upgrades

Meteor PC gives the customer the freedom to upgrade his or her computer system. If you would like Meteor PC to upgrade your system for you, you will be responsible for shipping costs back and forth. Please note, if the customer begins to experience issues after the upgrade the customer must remove the suspected hardware in order to obtain warranty service and support. Meteor PC will not offer warranty service for hardware that is not purchased directly.